Privacy Policy

1. Introduction

Welcome to Blaze Storm Quinth Architecture ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

This policy applies to all visitors, users, and others who access or use our services in Canada and complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website, email, or phone
• Request a consultation or quote for architectural services
• Subscribe to our newsletter or marketing communications
• Participate in surveys or feedback forms
• Apply for employment with our firm
• Enter into a contract for our services

The personal information we may collect includes:

• Name and contact information (email address, phone number, mailing address)
• Company name and business information
• Project details and property information
• Financial information for billing and payment purposes
• Professional credentials and employment history (for job applicants)
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activities, including:

• IP address and geolocation data
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of visit
• Click-stream data

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings, but disabling cookies may limit certain functionality of our website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our architectural services, including residential design, commercial planning, interior optimization, and sustainable building solutions
• Communication: To respond to your inquiries, provide customer support, and send you project updates and important notices
• Project Management: To manage and execute architectural projects, including consultation, 3D visualization, rendering, and project oversight
• Contract Fulfillment: To fulfill our contractual obligations and process payments
• Marketing: To send you newsletters, promotional materials, and information about our services (with your consent)
• Website Improvement: To analyze website usage and improve user experience
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
• Business Operations: To maintain records, conduct business analysis, and improve our operations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Consulting engineers and specialists
• IT service providers and web hosting companies
• Payment processors
• Marketing and communication platforms
• Cloud storage providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Professional Advisors

We may share information with lawyers, accountants, auditors, and other professional advisors who provide services to our firm.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication protocols
• Employee training on data protection and privacy
• Secure backup and disaster recovery procedures
• Firewall protection and intrusion detection systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:

• The nature of the information collected
• The purpose for which it was collected
• Legal and regulatory requirements
• Our legitimate business needs

Project-related information is typically retained for a minimum of 7 years in accordance with professional liability requirements and applicable building codes. When information is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

Under Canadian privacy law, you have the following rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you
• Right to Correction: You may request that we correct any inaccurate or incomplete information
• Right to Deletion: You may request deletion of your personal information, subject to legal and contractual obligations
• Right to Withdraw Consent: Where we process your information based on consent, you may withdraw that consent at any time
• Right to Object: You may object to certain processing of your personal information
• Right to Data Portability: You may request a copy of your information in a structured, commonly used format
• Right to Complain: You have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us using the information provided at the end of this policy.

8. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your province, territory, or country where data protection laws may differ. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

11. Marketing Communications

With your consent, we may send you marketing communications about our services, projects, and industry insights. You can opt out of receiving marketing emails at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly at info@blazestormquinth.info
• Updating your communication preferences

Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to our services and your account.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending you an email notification (if you have provided us with your email address)
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

13. Contact Information

14. Compliance and Regulatory Information

This Privacy Policy complies with:

• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Provincial privacy legislation where applicable
• Canadian Anti-Spam Legislation (CASL)
• Professional regulatory requirements for architects in Canada

If you believe we have not complied with applicable privacy laws, you may file a complaint with the Office of the Privacy Commissioner of Canada at:

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca

15. Acknowledgment

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms. This policy forms part of our overall commitment to transparency and responsible data management.

Contact Us About Privacy